Patients Rights and Responsibilities


You Have The Right To….

Be treated with respect, consideration and dignity.

Be provided with appropriate privacy

Be provided with attempts by staff to communicate in the language you primarily use, should the need arise.

Be provided, to the degree known, complete information concerning your diagnosis, evaluation, treatment and prognosis. When it is medically inadvisable to give you such information, the information will be provided to a person designated by you or to a legally authorized person.

Have the opportunity to participate in decisions involving your health care, except when such participation is contraindicated for medical reason.

Change your provider if other providers are available

Know our process for expressing your comments or concerns about the care that you receive or did not receive.

Have access to your medical information as it pertains to its confidentiality and release consistent with Student Health Services policies and State and Federal Laws. This may include providing information to a patient designated or legally authorized person.

Have optimal quality of care provided within the resources and scope of our practice.

Access to information concerning health education, self-care, and prevention of illness

Prompt evaluation with priority given to patients who have the most urgent problems.

Information about:

  • Patient’s rights and responsibilities
  • Patient’s conduct
  • Services available at Student Health Services
  • Provision for after hour and emergency care
  • The fees for SHS services
  • SHS payment policies
  • Your rights to refuse or participate in experimental research
  • The credentials of health care professionals at Student Health Services
  • Advance Directives (directions as to any aspect of a patient’s health care, including the withholding or withdrawal of life support systems.)


You Are Responsible For….

Providing Student Health Services with complete and accurate information about your health, medications both prescribed and over the counter, dietary supplements, and any allergies or sensitivities.

Following the treatment plan prescribed by your Student Health Service health care provider and participating in your care.

Providing transportation from a responsible adult from the Student Health Services to your residence and having someone remain with you for twenty four (24), hours, if required by your Student Health Service provider.

Informing your Student Health Service provider about any medical power of attorney or any other medical directive that could affect your care.

Accepting personal financial responsibility for any charges not covered by your insurance.

Being respectful of all the health care providers and staff, as well as other patients.

Being on time for your appointments or notifying Student Health Services when you cannot keep your appointment.

Cooperating by presenting your Student ID and your current health insurance card/information each time you come to Student health Services. And by informing the staff of any change of address, phone number or enrollment status.

When you have questions, please ask.

When you are satisfied, please comment.

When you are not satisfied, please let us know.

Thank You.


Suzanne Onorato, PhD, Executive Director
UConn Student Health Services
234 Glenbrook Rd U-4011
Storrs, CT 06269
Telephone: 860-486-0744